Shipping Policy

Last Updated: [08-23-2026]

Thank you for shopping with [Store Name]. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

• Orders are processed within [1–3] business days after payment is confirmed.
• Orders are not processed, shipped, or delivered on weekends or public holidays.
• During periods of high order volume, processing times may be slightly delayed.

Shipping Rates & Delivery Times

Shipping costs and estimated delivery times are displayed at checkout.

Estimated Delivery Times:

Please note that delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Tracking updates may take 24–72 hours to appear.

Customs, Duties & Taxes

For international orders, customs duties, taxes, and import fees may apply depending on your country's regulations. These charges are the responsibility of the customer.

Delays

We are not responsible for shipping delays caused by:

• Customs clearance procedures
• Weather conditions
• Carrier disruptions
• Incorrect shipping information provided by the customer
• Other circumstances beyond our control

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, we may not be able to make changes. Additional shipping charges may apply for reshipment if the package is returned.

Lost or Stolen Packages

If your tracking information shows that your package has been delivered but you have not received it, please:

1. Check around your delivery location.
2. Contact the shipping carrier.
3. Reach out to us at [support email].

We will do our best to assist you in resolving the issue.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Email: [support@email.com]
Store: [Luxovra]
Website: [www.luxovra.com]